Delivery Info
Delivery
We are committed to delivering your products quickly. From purchase to delivery, we promise a fast and reliable service.
Standard UK delivery
Standard UK delivery is for all orders processed by 2pm. Goods are normally delivered between 9am – 5pm Monday to Friday, excluding public holidays. Some of our carriers may deliver slightly earlier or later.
Free Delivery on all orders over £250*
To mainland UK, below this value charges apply. Orders received before 2pm are delivered in 2 to 3 working days’ time between 8am and 6pm**
Excludes Offshore Island, Northern Ireland and Channel Islands.
Please note that orders placed on a Friday will be delivered the following Monday/Tuesday (excluding Bank Holidays) and orders placed on a Saturday or Sunday will be delivered the following Tuesday/Wednesday (excluding Bank Holidays). For more information please call us
Next Day UK Delivery
Next day delivery is for all orders processed by 2pm. Goods are normally delivered between 9am – 5pm Monday to Friday, excluding public holidays. Some of our carriers may deliver slightly earlier or later.
Large Quantities Purchases
For customers who wish to hire or buy large quantities of units, we can normally deliver at much more favourable rates as we benefit from economies of scale which we can pass on to you. Please contact us for quantity purchases.
Delivery Essentials
It is essential that someone is available at the delivery address to sign for the consignment. If there is no-one in when we deliver, each time an attempt is made, our courier may leave a card at the delivery address confirming they have tried to deliver. Please follow the instructions on the card to rearrange delivery or collect your order. A surcharge may be incurred for every failed delivery.
Delivery Exceptions
We deliver to most postal areas in the UK, but due to geographical location, this can restrict our service. We may not always be able to deliver certain products to Northern Ireland, the Channel Islands, Isles of Scilly and Isle of Man, Scottish Highlands, islands and other remote areas.
If you would like more information on delivery availability and any restricted postcodes please contact us. Please note that we reserve the right not to deliver orders if we believe the address is not secure or of fraudulent nature. We can only deliver to either the registered credit card address or a work address and at times may not allow different address.
Missing Products
If your item has not arrived as expected contact us.